Service
DAEL Security delivers multi brand total solutions in the field of scan and detection systems. We take care of the whole process: advising, engineering, project manangement, installing, aftersales, training and education.
Contact
From the beginning to the end
Due to the constant improvement of our hardware, software and service we can guarantee the highest uptime. DAEL Security delivers total solutions and takes care of everything concerning scan and detection systems.
We take care of the whole process: from advice, engineering and project management to installation, 24/7 aftersales service and training and instruction.
Our services
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SERVICE DESKOur service desk can be reached from 7AM till 11PM |
INCIDENT MANAGEMENTIncidents are reported, solved as soon as possible, and |
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PREVENTIVE MAINTENANCEOur engineers perform preventive maintenance |
PROBLEM MANAGEMENTTo prevent or minimalise problems and resulting |
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STOCK MANAGEMENTWe can perform and maintain the stock management entirely. |
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Training programmes and courses
To constantly deliver quality service our field service engineers stay trained on all areas by means of education, electrotechnical courses, product training, safety training, and commercial training. DAEL Security's employees make sure that they are always informed on the newest developments and trends.
Service and maintenance
Because of our qualified field service engineers we can deploy our primary tasks in the field of service and maintenance in a number of ways:
- Deploy construction
The customer is in control of the substantive and operational part - Service Level Agreements
We can guarantee a certain uptime with a Service Level Agreement in which DAEL Security is accountable for all tasks and responsibilities - Combinations or alternatives
Combinations of both or alternatives are also possible
